Having the vaccinations up to date will allow the spread of infection to decrease, creating a safe and healthy environment for workers and patients. Surgical site infections are big because if this infection happens it can be ruled as a hospital acquired infection or HAI’s. One of the main goals in healthcare is to keep HAIs to a minimum. This can cause a lot of issues for the patient, but also the organization because they are not reimbursed if an infection happens on them. Another big surgery is hip and knee replacements. When someone is choosing a hospital to get these big surgeries done at, they do investigate the complications. Not only does this effect patients length of stay, but it puts them at risk for greater complications and is alarming to future surgery patients.
The Quadruple aim is the Triple aim with one more subsection added. Their four goals are improving the health of populations, enhancing the experience of care for everyone, reducing the cost of healthcare, and pursuing health equity (Institute for Healthcare Improvement, 2017). The Triple aim is represented on the measures by acknowledging how they can improve their care. Although there are many positives on the dashboard meaning they are providing effective quality of care to patients, there are and will be some negatives.
The best way to create more positives is acknowledging there is an issue in area and figure out how to fix it. For example, the readmission after discharge rate is high. What they can do is figure out what they are missing while discharging a patient. Is it not effective communication? Are they lacking explanations? The dashboard created is aiming to improve health, create low-cost healthcare, and create a good experience for patients.
Display
Most displays on the dashboard are done by bar graphs. I chose this because it is the easiest to read and show comparison. According to Government of Canada (2021), bar graphs are useful to compare different categories if there are not too many categories to compare. Choosing this way to display was optimal in allowing for a quick result for readers. It is straight to the point, and easy to comprehend.
Communicating Dashboards
Communicating dashboards to the organization is important because it is one of the reasons it is created. A few good ways to communicate it is by sending it to all staff members via email, posting them on the unit and discussing them during morning meetings. Making the staff aware of these dashboards are essential because it allows them to know what areas they are doing well in and what areas need some change. The purpose of the dashboard is to show progress of quality and performance improvements.
According to Randell, Alvarado, McVey, Ruddle, Doherty, Gale, Mamas, and Dowding (2020), these dashboards are also used to provide feedback to the team. Using this as a leadership tool can be done by implementing change throughout the team to increase the negative areas. Healthcare workers can see the trends and identify areas that need work along with feedback provided to them on how to change or implement new ways to do better. The leaders can look at these dashboards over time and see the trend if they are increasing after their implementations and feedback, or if there is something else missing!
Conclusion
Dashboards are a great way to show progress of quality and performance improvements to an organization. A dashboard is created to show areas that are doing well, and areas that may need some change. This allows everyone to implement change, stay up to date and work together to create the best patient care. Dashboards are set up in ways that are easy to read and play an essential role in helping improve workflows and employees’ performances.
References
Centers for Medicare and Medicaid Services. (n.d.). Instructions to develop a dashboard. Retrieved from https://www.cms.gov/Medicare/Provider-Enrollment-and-Certification/QAPI/downloads/InstrDevDshbddebedits.pdf
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